The real omnichannel Customer Service software
With Zoho Desk you take your support wherever your customers are. Superior service with lasting experiences
Talk to Sales
SLA control
Self-service
Contextual Support
Integrated Analysis
With Zoho Desk you take your support wherever your customers are. Superior service with lasting experiences
Manage all support requests on a single platform, ensuring quick and organized responses.
Automate repetitive tasks and workflows in customer service, freeing up your team to focus on more complex issues.
Attend to your customers by e-mail, telephone, chat and social networks in a single integrated system, without losing your communication history.
Create and manage an accessible knowledge base for your team and customers, reducing the volume of tickets with self-service solutions.
Monitor customer service performance with detailed reports and insights that help improve service.
Define and monitor Service Level Agreements (SLA), ensuring that all requests are resolved within the stipulated deadlines.
Zoho Desk centralizes the management of support tickets, allowing your team to resolve problems quickly and in an organized manner, ensuring a flawless customer service experience.
Automate repetitive tasks and workflows with Zoho Desk, freeing up time for your team to focus on more complex issues and increasing operational efficiency.
With Zoho Desk, you have access to real-time reports and analytics that provide valuable insights into the support team's performance, allowing for strategic adjustments and continuous improvements.
Serve your customers wherever they are with Zoho Desk's omnichannel support, which integrates email, chat, social networks and telephone into a single platform for centralized management.
At WebPeak, we combine the latest technology with the expertise of a team of highly trained professionals. This combination allows us to deliver solutions and performance adapted to the specific demands of each client.
